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service contract renewal
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maintenance agreement discussions
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print volume analysis
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Found 47 matching notes
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Follow-up call with ABC Manufacturing
John Smith Phone Call March 15, 2025 3:24 PM
Discussed their current service contract renewal timeline. They mentioned being happy with response times but concerned about cost increases. Suggested exploring our managed print services package as an alternative to traditional service contract structure.
Voice Note
Positive
Contract Discussion
Email response from XYZ Corp procurement
Sarah Johnson Email March 12, 2025 11:15 AM
Procurement team requesting detailed comparison between current service contract terms and our proposed managed services agreement. They want to understand cost per page differences and service contract renewal flexibility.
Email
Neutral
Procurement
Discovery meeting notes - DEF Industries
Mike Wilson Meeting March 10, 2025 2:00 PM
Current service contract expires in 6 months. IT director expressed frustration with vendor response times and wants to explore alternatives before renewal. Mentioned budget approval process requires 90-day lead time.
Voice Note
Negative
Discovery
Opportunity
Contract review meeting - GHI Corporation
John Smith Meeting March 8, 2025 10:30 AM
Reviewed proposed service contract renewal terms. Customer satisfied with service quality but requested pricing concessions due to increased print volume. Agreed to provide volume-based discount analysis by Friday.
Voice Note
Positive
Negotiation